This document was last updated July 28, 2004

Vose Consulting is committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy statement only applies to www.voseconsulting.com; it does not apply to other online or offline Vose Consulting sites, products or services. Please read the complete www.voseconsulting.com privacy statement.

Collection of your Personal Information

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are signing up for an event or training course, or when purchasing and/or registering Vose Consulting products. Personal information collected by Vose Consulting is often limited to your name, an e-mail address, country or location, but may include other information when needed to provide the service you requested.

For example: If you choose a service or transaction that requires payment, such as making a purchase in the Shop area of our Web site, we will request the minimum personal information necessary for billing and/or shipping, such as: name, address, telephone number, and credit card number.

When you buy and install a new product, we may ask you to register your purchase electronically. We keep this registration information on file with any information you've already given us on previous visits to our Web site.

voseconsulting.com does not collect information about your computer hardware and software such as your IP address, browser type, operating system, domain name, access times and referring Web-site addresses. We also do not collect information about which pages our customers visit within www.voseconsulting.com

Use of your Personal Information

We use your personal information for the following purposes:

• To deliver services, such as newsletters, events, training or software that you request, purchase, or agree to receive.
• To alert you to product upgrades, special offers, updated information and other new services from Vose Consulting that you agree to receive.
• To allow you access to limited-entry areas of our site as appropriate.

If we hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, sending postal mail and processing event registration, we will only provide those companies the information they need to deliver the service. These companies are prohibited from using that information for any other purpose.

Vose Consulting may disclose your personal information if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Vose Consulting or the site; (b) protect and defend the rights or property of Vose Consulting and its family of Web sites, or (c) act in urgent circumstances to protect the personal safety of Vose Consulting employees, users of Vose Consulting products or services, or members of the public.

Control of your Personal Information

When you register, or otherwise give us personal information, Vose Consulting will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

Vose Consulting may send out periodic e-mails informing you of new service or products issues related to a product or service you requested, or confirming you requested a product or service. You will be able to choose to unsubscribe to these mailings by sending us an email to .

Security of your Personal Information

voseconsulting.com is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide in computer servers with limited access. Also, when we transmit sensitive information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Protection of Children's Personal Information

voseconsulting.com is a general audience site and does not knowingly collect any personal information from children.

Enforcement of this Privacy Statement

If you have questions regarding this statement, you should contact voseconsulting.com by .

Changes to this Statement

voseconsulting.com will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this statement, voseconsulting.com will notify you by placing a prominent notice on the Web site.

Contact Information

Vose Consulting welcomes your comments regarding this privacy statement. Please contact us by , or postal mail.

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